Important  Policies

It is agreed upon that: 

You assume we handle your pet as safely as you do.

We handle your pet on your behalf and you are legally and fiscally responsible for your animal.


You agree to all our terms and conditions. 

You can request a copy of our detailed terms and conditions

by emailing us at !


Two sets of keys and or key fobs are necessary.

Keys will only be handed or sent to you personally, we will not 

leave keys under doormats mats or 'hidden' elsewhere.  

Should you ask us to ship a key, this key travels at your risk.

You may alternatively purchase a lockbox for your door. 

Fee to pick up, ship, or deliver keys: $12 excluding postage.